How can you transform the way your agency works today? Intelligent automation (IA) can help dramatically improve and modernize your agency operations. IA comprises a range of automation technologies, such as workflow automation, process innovation and artificial intelligence (AI) applied in the context of solving operational problems and challenges. Working with
IA can help augment and support what people can do, creating a powerful collaborative workforce. IA can be leveraged in many ways, including back-end operations, customer-facing chatbot or as an externally facing solution. Learn how IBM can help your agency achieve your goals through the application of IA.